Better U: Reconnect and Renew

Strathcona County Library 401 Festival Ln, Sherwood Park, AB, Canada

Navigating strained relationships with family and loved ones can be challenging.  Join us in-person, Friday morning, from 10:00am to 11:30am, on June 20th for this FREE community Workshop - "Better U: Reconnect and Renew".  Get practical advice on how to approach reconnection with empathy and healthy communication. Participants can learn strategies to manage their own emotions, set and […]

Getting Started in Private Practice

Online

Getting Started in Private Practice can seem like a daunting endeavour!  But it doesn’t have to be – there are some really simple ways that you can know if the time is right for you to take this step!  And there are foundational steps that can be used, as you move in the direction of […]

Getting Started in Private Practice

Online

Getting Started in Private Practice can seem like a daunting endeavour!  But it doesn’t have to be – there are some really simple ways that you can know if the time is right for you to take this step!  And there are foundational steps that can be used, as you move in the direction of […]

Professional Boundaries

Alberta Immigrant Women and Children Centre 13415C Fort Road NW, Edmonton, Canada

Tacit Knowledge will be working with the AIWCC (Alberta Immigrant Women and Children Centre), as staff participate in a refresher course on Professional Boundaries.  The session offers a review of the ethics and expectations of having healthy professional boundaries when engaging in relationships with clients, and with others on the team.  This PD Learning session also teaches […]

Managing Disclosures of Abuse Made By Children – A Duty To Report 

Online

There are some very specific procedures that must be followed (legally) whenever a child/youth shares a disclosure of abuse or neglect. This kind of situation can be quite stressful for the professionals who have to manage the next steps in the disclosure process, especially when they know that Children’s Services, Police Services and the court […]

Burnouts and Breakdowns

Alberta Immigrant Women and Children Centre 13415C Fort Road NW, Edmonton, Canada

Dealing With Compassion Fatigue Before It’s Too Late Anyone who works with or takes care of other people understands the risks to one’s self that are associated from the trauma, stress and negative experiences that are absorbed throughout the process of these interactions. Compassion Fatigue (or Empathy Fatigue as it is perhaps better labelled) can […]

De-Escalating Tense Interactions with the Public

Alberta Immigrant Women and Children Centre 13415C Fort Road NW, Edmonton, Canada

When working with the general public is part of an organization’s mandate, the relationships that are created can sometimes be challenging.  When the public’s perspective of their own wants and needs are not aligned with the task requirements of the organization, interactions between a citizen and a staff member can become heated, tense and even […]