De-Escalating Tense Interactions with the Public

City of Beaumont 5600 49 Street, Beaumont, Canada

When working with the general public is part of an organization's mandate, the relationships that are created can sometimes be challenging.  When the public's perspective of their own wants and needs are not aligned with the task requirements of the organization, interactions between a citizen and a staff member can become heated, tense and even […]

De-Escalating Tense Interaction with the Public

City of Beaumont 5600 49 Street, Beaumont, Canada

When working with the general public is part of an organization's mandate, the relationships that are created can sometimes be challenging.  When the public's perspective of their own wants and needs are not aligned with the task requirements of the organization, interactions between a citizen and a staff member can become heated, tense and even […]

How To Cope With The Modern World

Beaumont Library 5202 50th Street, Beaumont, AB, Canada

Join us for the How To Cope With The Modern World  Workshop, designed to help participants handle the tensions that form as opinions sometimes become polarized around issues like the LGBTQIA+ world, book-banning rallies, vaccines and anti-vaxxers, conspiracy theorists, etc.  The session will focus on how to successfully navigate relationships with friends and family who […]

Forgiveness – And Letting Go!

Online

When a relationship we have been in has involved a betrayal, or an abandonment/loss, or a lack of caring/support, many of us find ourselves living with a deep sense of hurt and pain.  This is often referred to as "emotional baggage" - unresolved feelings connected to a past or current relationship that we perhaps prefer […]

Forgiveness – And Letting Go!

Online

When a relationship we have been in has involved a betrayal, or an abandonment/loss, or a lack of caring/support, many of us find ourselves living with a deep sense of hurt and pain.  This is often referred to as "emotional baggage" - unresolved feelings connected to a past or current relationship that we perhaps prefer […]

Forgiveness – And Letting Go!

Online

When a relationship we have been in has involved a betrayal, or an abandonment/loss, or a lack of caring/support, many of us find ourselves living with a deep sense of hurt and pain.  This is often referred to as "emotional baggage" - unresolved feelings connected to a past or current relationship that we perhaps prefer […]

De-Escalating Tense Interactions with the Public

City of Beaumont 5600 49 Street, Beaumont, Canada

When working with the general public is part of an organization's mandate, the relationships that are created can sometimes be challenging.  When the public's perspective of their own wants and needs are not aligned with the task requirements of the organization, interactions between a citizen and a staff member can become heated, tense and even […]

De-Escalating Tense Interactions with the Public

City of Beaumont 5600 49 Street, Beaumont, Canada

When working with the general public is part of an organization's mandate, the relationships that are created can sometimes be challenging.  When the public's perspective of their own wants and needs are not aligned with the task requirements of the organization, interactions between a citizen and a staff member can become heated, tense and even […]

Growing Your Client Caseload

Online

If you are struggling to find enough clients to keep you busy – or if you are ready to move from a part-time to full-time client caseload and don’t know how to grow your client base quickly and easily – then this Training is for you! This "Growing Your Client Caseload" session will provides participants […]

Managing Imposter Syndrome

Online

Are you struggling with feelings of doubt and inadequacy? Do you worry that everything good could just suddenly disappear, because maybe it was just the result of luck?  Do you have a hard time enjoying the success and accomplishments that you have achieved?  You are not alone - more than 70% of the population experience […]

Forgiveness – And Letting Go!

Online

When a relationship we have been in has involved a betrayal, or an abandonment/loss, or a lack of caring/support, many of us find ourselves living with a deep sense of hurt and pain.  This is often referred to as "emotional baggage" - unresolved feelings connected to a past or current relationship that we perhaps prefer […]

Growing Your Client Caseload

Online

If you are struggling to find enough clients to keep you busy – or if you are ready to move from a part-time to full-time client caseload and don’t know how to grow your client base quickly and easily – then this Training is for you! This "Growing Your Client Caseload" session will provides participants […]