Finding Happiness

University of Alberta Edmonton, AB, Canada

For such a simple concept, the search for true happiness can be quite elusive. The more we chase it, the harder it seems to be to find. People often feel as though finding happiness is dependent upon the circumstances around them, and this lack of control over external factors lessens their ability to feel the […]

Professional Boundaries

Alberta Immigrant Women and Children Centre 13415C Fort Road NW, Edmonton, Canada

Tacit Knowledge will be working with the AIWCC (Alberta Immigrant Women and Children Centre), as staff participate in a refresher course on Professional Boundaries.  The session offers a review of the ethics and expectations of having healthy professional boundaries when engaging in relationships with clients, and with others on the team.  This PD Learning session also teaches […]

Burnouts and Breakdowns

Alberta Immigrant Women and Children Centre 13415C Fort Road NW, Edmonton, Canada

Dealing With Compassion Fatigue Before It’s Too Late Anyone who works with or takes care of other people understands the risks to one’s self that are associated from the trauma, stress and negative experiences that are absorbed throughout the process of these interactions. Compassion Fatigue (or Empathy Fatigue as it is perhaps better labelled) can […]

De-Escalating Tense Interactions with the Public

Alberta Immigrant Women and Children Centre 13415C Fort Road NW, Edmonton, Canada

When working with the general public is part of an organization’s mandate, the relationships that are created can sometimes be challenging.  When the public’s perspective of their own wants and needs are not aligned with the task requirements of the organization, interactions between a citizen and a staff member can become heated, tense and even […]